Privacy Policy

Introduction

neonor-burst ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neonor-burst.com and use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, postal address)
• Information about your child (age, educational stage)
• Programme selections and preferences
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and manage our educational programmes
• Process registrations and payments
• Communicate with you about programmes and services
• Improve our website and services
• Comply with legal obligations
• Send you relevant updates and information (with your consent)

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our programmes
• Payment processors for secure transaction handling
• Professional advisors when necessary
• Law enforcement or regulatory bodies when legally required

All third parties are required to maintain the confidentiality and security of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Children's Privacy

While our programmes serve children and teenagers, our website and registration processes are designed for use by parents and guardians. We do not knowingly collect personal information directly from children under 16 without parental consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 127 Bridgewater Street, Liverpool, L1 8DN, United Kingdom